Contact Us

We’re here to assist you! Whether you have questions, need more information, or are ready to start your journey with MedStart, our team is just a message away.

How to Reach Us

WhatsApp

+380 66 307 38 69

Telegram

+380 66 307 38 69

Working Hours

Monday to Friday 9:00 - 6:00 (UTC +2 / Kyiv Time)

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Why Contact Us?

  • Personalized guidance for selecting the right medical program.
  • Expert advice on the application process, visa support, and more.
  • Quick responses to your questions and concerns.
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We look forward to helping you take the next step toward achieving your dreams with MedStart

Privacy Policy

MedStart Consultancy is committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Contact us via email or phone
  • Subscribe to our newsletters
  • Use our consultancy services

This information may include:

  • Full name
  • Email address
  • Phone number
  • Academic background
  • Preferred study destinations
  • Other relevant details

Lawful Basis for Processing

We process your personal data based on the following lawful bases under the GDPR:

  • Your consent
  • The necessity to perform a contract with you
  • Compliance with legal obligations
  • Our legitimate interests in providing and improving our services

How We Use Your Information

  • Provide and manage our consultancy services
  • Respond to inquiries and provide customer support
  • Send updates, newsletters, and promotions (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. You may request deletion at any time.

Sharing Your Information

We do not sell or rent your information. We may share your data with:

  • Partner universities and institutions (only with your consent)
  • Service providers assisting with our operations (under strict data protection agreements)
  • Regulatory authorities when legally required

International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Data Security

We implement technical and organizational measures to protect your personal data. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Restrict or object to the processing of your data
  • Withdraw your consent at any time
  • Data portability (receive your data in a usable format)
  • Lodge a complaint with a supervisory authority

To exercise any of these rights or if you have any privacy-related concerns, please contact us at:medstart.education@gmail.com

We respect your privacy and are committed to GDPR compliance. This policy explains how we collect, use, and protect your data.